Mobile / App
This policy explains exactly what information we collect when you create and use a pbc888com account, how we store it, and what choices you have over it. Access to our platform depends on your local law and eligible regions — this policy applies to all account activity conducted through pbc888com.
When you open a pbc888com account, we collect the details you provide directly — your name, contact information, and the account credentials you set. We also record activity logs generated during your sessions: pages visited, games launched, and navigation events on the site. Payment activity through bKash, Rocket, or Upay is processed through those payment rails according to their own terms; we retain a transaction reference on our side to support your account wallet history and to resolve any discrepancy you raise with us. We do not sell your personal details to third-party advertisers. Data we hold is used only for account operation, payment reconciliation, fraud prevention, and service communication. Where local law in Bangladesh requires us to retain certain records, we follow that requirement. Where it grants you rights over those records, we honour them. If you are accessing pbc888com from a region where online gaming is restricted, your eligibility and the extent of your data rights may depend on applicable local law. We keep this policy current; the version shown on this page is the one in effect.
Transaction references for bKash deposits and withdrawals are kept in your account wallet history so you can check them after login.
Rocket payment records are linked to your account and are available for review through the transaction section of your account dashboard.
Upay transfers are logged against your account ID. If a discrepancy appears, raise it through our support channel and we will match the reference.
Not everything connected to your session falls under this policy. The table below distinguishes what we control directly from what third-party services govern independently. Understanding this boundary helps you know exactly where to direct a question about your data.
Login credentials, session tokens and account preferences are covered by this policy. We control how these are stored and who on our team can access them.
The transaction reference we hold is within scope. The processing of funds through bKash, Rocket or Upay is governed by each payment provider's own privacy terms.
Game launch events and lobby navigation are logged on our servers and fall within this policy. Game outcome data held on a studio's own servers is outside our scope.
Links or embedded tools that direct you away from pbc888com are not covered here. Those services operate under their own policies, which you should review separately.
You have concrete options when it comes to the data we hold on your account. First, you can review the information associated with your account at any time by logging in and opening the account settings section — the fields shown there reflect what we have on record. Second, if any detail is incorrect — a contact number, email address or payment reference — you can update it directly in account settings or ask us to correct it via support. Third, if you want to know what data categories we hold beyond what is visible in account settings, submit a request through our support channel and we will respond with a summary. Fourth, if you believe your data has been handled in a way that conflicts with this policy, you can raise a formal concern using the contact details in the support section below. Eligibility to exercise certain rights may depend on your location and applicable local law.
Log in and go to account settings. The details shown there are the active record we hold for your account. Check them at any time without contacting support.
Update your contact information or payment-linked details directly in account settings. For fields you cannot edit yourself, contact support and we will action the correction.
If you want a broader picture of what data categories we hold, send a request through our support channel. We will provide a summary in response.
If something about how we handled your data does not match what this policy describes, contact us formally. We take these concerns seriously and will respond with a clear answer.
For any question about how your data is handled — whether it is a correction request, a concern about a payment record, or a query about what we store — you can reach our team through the channels below. We aim to respond clearly and specifically to every privacy-related message we receive.
Open the support chat after logging in to your pbc888com account. This is the fastest route for questions about wallet records, transaction references or account-level data.
Send a written request to our support email address listed in the Help section of your account. Use this route for formal correction requests or data summary queries.
The Help section inside your account dashboard has answers to common privacy questions and shows the current support contact details. Check there first for standard queries.
Concrete data practices matter more than general statements. Here is how we approach each key area on pbc888com — what we do, where you find the record, and who to contact if something needs correcting.
We use cookies to keep your session active across pages and to remember account preferences. You can manage cookie behaviour through your browser settings. Disabling certain cookies may affect how your account session works.
Your login credentials are stored in hashed form. We do not store plain-text passwords. If you suspect your account has been accessed without your permission, change your password immediately and contact support.
We keep account and transaction data for as long as your account is active and as required by applicable law. When data is no longer needed, it is deleted or anonymised according to our internal retention schedule.
To request a correction, deletion or data summary, contact us via the support chat or email shown in the Help section. We will confirm receipt and respond with the outcome, subject to local legal requirements.
These are the questions we receive most often about how we handle account data, payment records and your rights under this policy. If your question is not answered here, open the support chat from your account dashboard.
We collect the details you enter during registration — name, contact information and account credentials. After that, we log session activity such as pages visited and games launched. We do not collect data beyond what is needed to run your account and process your payments.
We store a transaction reference linked to your account to support wallet history and resolve discrepancies. Full payment processing happens through bKash, Rocket or Upay directly, and those providers handle your payment credentials under their own privacy terms.
Log in and open account settings — the fields there reflect your active record. For a broader summary of data categories we hold, send a request through the support chat or email listed in the Help section and we will provide a response.
Yes. Go to account settings after login and update the editable fields directly. For fields you cannot change yourself — or for correction requests involving payment references — contact support and we will action the change on our end.
We do not sell your personal data to advertisers. Data may be shared only where required by law, to process your payments through bKash, Rocket or Upay, or to resolve a fraud investigation. We do not share data for marketing purposes with outside parties.
Contact us through the support chat inside your account or by email via the Help section. Describe the concern specifically — which data, which action — and we will investigate and respond. Your eligibility to pursue further action may depend on applicable local law in Bangladesh.